“SimplyGo system” refers to the system that enables commuters to use either Mastercard or Visa credit, debit and prepaid cards with contactless function or Mastercard or Visa credit, debit and prepaid cards (with and without contactless function) via mobile payment for fare payments. There will be no need for upfront top-ups, and your bus and train transactions will be processed and charged to your credit, debit or prepaid card.
“SimplyGo for Mastercard and Visa” or “SimplyGo” refers to the period where only Mastercard and Visa cards will be accepted for fare payments from 4 April 2019 onwards.
“SimplyGo account” refers to the account that the cardholder registers at the TransitLink SimplyGo Portal (simplygo.com.sg). Upon successful creation and activation of the SimplyGo account, the cardholder can view travel transactions and charges imposed on the card(s), and submit claims if there are any discrepancies in the travel transactions or billings of the linked card(s).
“Mobile Payment” refers to the point-of-sale payment made by a mobile device with Near Field Communications (NFC) capabilities.
“Card” refers to any credit, debit or prepaid card branded by Mastercard or Visa and issued by any bank, financial institution or corporation, which may be used by the cardholder as a means of payment for fares on Buses and Trains.
“Cardholder” refers to the person to whom the card is issued.
“Card Issuer” refers to the bank, financial institution or corporation issuing the card.
“CEPAS Standard” refers to the Singapore Standard for Contactless e-Purse Application.
“Bus(es)” refers to bus(es) operated by Go-Ahead Loyang Pte Ltd, SBS Transit Ltd, SMRT Buses Ltd, Tower Transit Singapore Pte Ltd and any other entities contracted by the Land Transport Authority.
“GTM” refers to a General Ticketing Machine.
“Registered Card” refers to a Mastercard or Visa contactless card that has been added into the cardholder’s SimplyGo account.
“Train(s)” refers to mass rapid transit (“MRT”) and light rail transit (“LRT”).
“User” refers to the person who has registered for and is using the services of SimplyGo.