What is SimplyGo (previous working name “Account-Based Ticketing (ABT) System”)? What does SimplyGo mean? What are the benefits of SimplyGo?
‘SimplyGo’ brings more ease and convenience to commuters by widening the range of e-payment options in transit. A blend of the words ‘simply’ with ‘go’ aptly describes ABT function and traits. With SimplyGo, commuters can choose to use their contactless bank cards, or Mastercard and Visa cards added to their mobile wallet# for fare payment, thereby eliminating the need for top-ups or carry a separate travel card.
Similar to any contactless bank card purchase, commuters can simply take the card out of their wallet, tap and go. No registration or application is required. Train and bus fares will be processed and charged to the bank account or credit/debit card bill directly.
To access their travel history and transactions anytime, anywhere, commuters can sign up for an account and register their contactless bank cards via the TL SimplyGo app or the TransitLink SimplyGo Portal.
#Apple Pay, Fitbit Pay, Garmin Pay, Google Pay, Samsung Pay and Singtel Dash.
What type of cards can be used for SimplyGo?
Mastercard, NETS and Visa bank cards with the EMVCo Contactless Indicator, including foreign-issued cards*, are accepted in public transit. There are bank cards under these card schemes that are not accepted, as listed in Question 3.
*An administrative fee will be levied
EMVCo Contactless Indicator
(Please note: Card issuers may email the Land Transport Authority (LTA) Test Centre at LTA_eSCC_Test_Centre@lta.gov.sg for the transit requirements and list of approved EMV cards suppliers. All present and future card issuers are to submit all Contactless Products to LTA for testing and approval prior to use in the transit system. LTA reserves the right to block Contactless Products that have failed the requirements specified by LTA, from use in transit.)
What contactless bank cards cannot be used for SimplyGo?
Maestro/Cirrus branded debit cards and NETSPay are not accepted in public transit, while some Visa contactless cards need to be updated to be compatible with SimplyGo.
Additionally, credit/debit cards with card numbers starting with the following first 6-digits are not accepted in public transit for fare payments:
Issuing Bank Financial Scheme 1st 6-digit of Card Number Australia & New Zealand Banking Group Ltd (ANZ) Mastercard 5256 39 5289 13 Visa 4505 39 4505 40 4505 42 4693 50 4693 51 4693 52 EZ-Link FEVO Prepaid MasterCard Mastercard 5365 75 5218 55 HSBC NETS 2.0 6086 05
Please also note that all credit/debit cards issued by Russian banks are not accepted for public transport fare payments.
Do I need to sign up for a TL SimplyGo account to use my contactless bank card for transit?
You can use your contactless bank cards or Mastercard and Visa cards added to the mobile wallet immediately* for fare payments.
To enjoy added convenience of accessing your travel history and transactions anytime, anywhere, please sign up for a TL SimplyGo account via the TransitLink SimplyGo Portal or TL SimplyGo app and register the card(s) that you wish to use for transit payment.
To ensure that travel fares are charged only to the travel card which you intend to use, please take out that particular card from your bag or wallet when tapping on the fare reader, so that only that designated travel card is charged.
* If you are currently using the EZ-Link or NETS FlashPay functionality of a contactless bank card, please switch the payment mode of your card to contactless payment at the General Ticketing Machines located at all MRT and LRT stations before starting your travel, in order to use it for fare payment.
Why introduce the SimplyGo?
SimplyGo enables commuters to use contactless bank cards as their travel card on public transport, removing the need to carry a separate travel card or make any upfront top-ups before travelling. Commuters can easily keep track of their travel expenditure and history by registering for an account on the TransitLink SimplyGo Portal, available online and via the TL SimplyGo app.
Commuters without contactless bank cards will soon be able to enjoy the benefits of SimplyGo, by upgrading their existing travel cards (i.e. ez-link or Concession Cards).