What is SimplyGo? What are the benefits of SimplyGo?
‘SimplyGo’ (also known as Account-based Ticketing) brings more ease and convenience to public transport users by widening the range of ticketing options available for fare payment.
To enjoy the benefits of SimplyGo, commuters may use their:
- Contactless bank cards or mobile wallets, or
- SimplyGo EZ-Link cards, or
- [New!] SimplyGo Concession cards
With SimplyGo Concession cards, cardholders will continue to enjoy subsidised fares for travel on public transport.
What is a SimplyGo Concession card? What are the benefits and how is it different from my existing Concession card?
The SimplyGo Concession card refers to a Concession card that is compatible with the Land Transport Authority’s Account-based Ticketing system.
- KEY BENEFITS WITH SIMPLYGO CONCESSION CARD
Available on both EZ-Link and TL SimplyGo apps
Skip the queue and top up on-the-go
Perform card top-ups while on-the-go for yourself or family members (without the extra step of tapping the physical card to the back of the phone, that is needed with the express top-up function on the EZ-Link app for regular Concession cards).
Track Travel Spending
Better manage your budget and keep track of your travel expenditure by viewing the card transaction history and monitoring fares through in-app notifications at the end of each trip.
Get reminded when a top-up is required with in-app notifications when card balance is low. Remember to enable in-app notifications to receive these alerts.
Instant Card blocking
Instantly block your lost card and get a refund of your remaining balance. If you have purchased a Monthly Concession Pass, the pro-rated balance will also be refunded.
Auto Top-Up Service
With no convenience fees, you can conveniently sign up for Auto Top-Up through the EZ-Link app to enjoy automatic card top-ups when there is insufficient value.
Earn reward points on the EZ-Link app that will allow you to exchange for exciting offers and limited deals.
View concession card details
Check the concession card type, expiry date of both your concession card and Monthly Concession Pass
Purchase of Monthly Concession Pass
Purchase a Monthly Concession Pass for your concession card conveniently using the TL SimplyGo app
View and redeem eVoucher
View and redeem public transport electronic voucher (eVoucher) directly to your SimplyGo Concession card using the TL SimplyGo app
Apply for new/replacement concession card
Use the TL SimplyGo app to apply for a new/replacement concession card
File claim and check claim status
Submit claims for travel transactions and check claim status on the TL SimplyGo app
Trusted Account Feature
View the card details including travel transaction history and card balance of other TL SimplyGo account holders (e.g. your child or parent).
- KEY CHANGES WITH SIMPLYGO CONCESSION CARD
Bus Fare ReaderMRT / LRT Fare Gates
Commuters may check their fare transaction and card balance privately, through the following channels:
- EZ-Link app; or
- TL SimplyGo app or online portal (simplygo.transitlink.com.sg); or
- Ticketing machines, including the Top-Up Kiosks, Assisted Service Kiosks, General Ticketing Machines and TransitLink Kiosks.
Concession Card Type Minimum Card Balance Required For concession cards added to the EZ-Link app $0.00 For concession cards not added to EZ-Link app: Primary / Secondary / Junior College (JC) / Polytechnic / ITE Student $1.00 Person with Disabilities $2.00 Senior Citizen $2.00 Undergraduate $3.00 Full-time National Servicemen (NSF) $3.00 Workfare Transport Concession Card $3.00 Adult Monthly Travel Card $3.00
For usage of SimplyGo Concession card outside transit, please take note:
- SimplyGo Concession cards cannot be used to pay for ERP and carpark charges.
- SimplyGo Concession cards are only accepted at selected merchants as listed here.